REFUNDS & RETURN POLICY

Last updated: August 8, 2023

Thank you for your purchase. We hope you are happy with our services. If you are not completely satisfied with your purchase for any reason, you may be entitled to a credit on your account, only.

Please see below for more information on our return policy.

RETURNS

If you are dissatisfied with your website, emails, marketing campaign, or other services provided, you must formally make this known within 20 days of delivery of goods & services.

RETURN PROCESS

To begin a refund, please email customer service at help@jeanius-marketing.com. Customer service will walk you through this process.

REFUNDS

After receiving your inquiry, we will begin a discovery phase and process a change order to your goods and services. We will mutually agree on the timeframe for delivery of the changes.

EXCEPTIONS

Because of the nature of our work, all sales are final. If you are dissatisfied, your products (email, website, marketing campaign, etc) will be revised one time at no additional cost. For defective or damaged products, please contact us to arrange for a repair or replacement.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:  619-507-8611 or by email at jean@jeanius-marketing,com